Practical Education | Peer Community | Ethical Leadership

    Built by operators who built and run the businesses we serve

    Rocket Fuel Factory helps MSP operators and channel vendors run better businesses through owned events, hands-on workshops, selective consulting, and freely published resources.

    We do not fund companies and we do not take equity. RFF is an operator-first education, events, and advisory venture co-founded by Henry Timm, Dawn Sizer, and David Sizer.

    Through owned events, hands-on workshops, selective consulting, and freely published resources.

    Three co-founders orbiting a shared mission — Rocket Fuel Factory.

    Our focus

    Connection, Education, Innovation

    Connection

    Bringing operators, practitioners, and vendors together for candid conversations and durable peer relationships.

    Education

    Turning practitioner experience into useful workshops, events, playbooks, and resources people can apply.

    Innovation

    Testing practical new ideas that help MSP operators and channel teams build stronger, more ethical businesses.

    Vision

    Every IT operator has access to the tools, knowledge, and peers needed to build a thriving, ethical business.

    Mission

    Support and elevate IT businesses through practical education, peer community, and ethical leadership.

    How we operate

    • We're operators first. Everything we run is built by people who run the same businesses you do.
    • We're independent. We don't take pay-to-play placements that compromise the work.
    • We respect time. Short content, working sessions, deliverable-driven workshops.
    • We respect privacy. What's said in the room stays in the room.
    • We pick depth over scale. We'd rather have a small room of serious operators than a full one.

    Our community gathers in person at our owned events and at the free Global Sync series. The schedule is US-first, with other regions running as individually funded add-ons.

    Operators get practical resources and whitepapers via 10 in 10 — ten actions in ten minutes of reading.

    Leadership Team

    Henry Timm

    Henry Timm

    Co-Founder

    Sets strategy, leads vendor partnerships, and hosts the 10 in 10 series.

    Has founded and run his own MSP since 2010. Builds operational systems and vCISO programs for service businesses.

    Dawn Sizer

    Dawn Sizer

    Co-Founder

    Leads program operations and signs all RFF contracts.

    Long-time MSP operator and channel veteran with deep vendor relationship experience.

    Dave Sizer

    Dave Sizer

    Co-Founder

    Designs the workshop curriculum and operator playbooks.

    MSP operator and program architect who has shipped channel-facing operator curricula.

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