Practical Education | Peer Community | Ethical Leadership
Built by operators who built and run the businesses we serve
Rocket Fuel Factory helps MSP operators and channel vendors run better businesses through owned events, hands-on workshops, selective consulting, and freely published resources.
We do not fund companies and we do not take equity. RFF is an operator-first education, events, and advisory venture co-founded by Henry Timm, Dawn Sizer, and David Sizer.
Through owned events, hands-on workshops, selective consulting, and freely published resources.

Our focus
Connection, Education, Innovation
Connection
Bringing operators, practitioners, and vendors together for candid conversations and durable peer relationships.
Education
Turning practitioner experience into useful workshops, events, playbooks, and resources people can apply.
Innovation
Testing practical new ideas that help MSP operators and channel teams build stronger, more ethical businesses.
Vision
Every IT operator has access to the tools, knowledge, and peers needed to build a thriving, ethical business.
Mission
Support and elevate IT businesses through practical education, peer community, and ethical leadership.
How we operate
- We're operators first. Everything we run is built by people who run the same businesses you do.
- We're independent. We don't take pay-to-play placements that compromise the work.
- We respect time. Short content, working sessions, deliverable-driven workshops.
- We respect privacy. What's said in the room stays in the room.
- We pick depth over scale. We'd rather have a small room of serious operators than a full one.
Our community gathers in person at our owned events and at the free Global Sync series. The schedule is US-first, with other regions running as individually funded add-ons.
Operators get practical resources and whitepapers via 10 in 10 — ten actions in ten minutes of reading.
Leadership Team

Henry Timm
Co-Founder
Sets strategy, leads vendor partnerships, and hosts the 10 in 10 series.
Has founded and run his own MSP since 2010. Builds operational systems and vCISO programs for service businesses.

Dawn Sizer
Co-Founder
Leads program operations and signs all RFF contracts.
Long-time MSP operator and channel veteran with deep vendor relationship experience.

Dave Sizer
Co-Founder
Designs the workshop curriculum and operator playbooks.
MSP operator and program architect who has shipped channel-facing operator curricula.
